Cookie Policy
Last updated: December 2, 2025
1. About This Policy
This Cookie Policy explains how Critical Energy, Inc. ("the Company," "we," "us," or "our") uses cookies and similar technologies on criticalenergyhq.com, including the Partner Portal for dispatch monitoring and geothermal unit telemetry access. It supplements our Privacy Policy.
The Company operates a business-to-business platform for industrial geothermal energy deployment and AI-driven grid dispatch. Our cookie use is minimal and principally functional: we need session management for secure Partner Portal access, and we use anonymized analytics to understand how industrial buyers and utility partners engage with technical content about our platform.
2. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow us to recognize your device, maintain secure sessions, store preferences, and measure usage. We also use related technologies such as local storage for banner dismissal state.
3. How We Use Cookies
| Category | Examples | Lifetime |
|---|---|---|
| Strictly necessary | Partner Portal session, CSRF token, cookie-banner dismissal state | Session to 12 months |
| Preferences | Language, dispatch dashboard view settings | Up to 12 months |
| Analytics | Self-hosted analytics, anonymized page visit and referral data | Up to 13 months |
| Marketing | Not currently used | - |
4. Notice and Choice
By continuing to use the Service, you consent to our use of cookies as described above. You can opt out of analytics cookies through our cookie notice banner or by configuring your browser. Partner Portal session cookies are strictly necessary for secure access and cannot be disabled without preventing portal functionality.
5. Universal Opt-Out Signals
Where applicable state law requires (for example, California, Colorado, Connecticut, Texas, and Oregon), we honor browser-transmitted opt-out signals such as the Global Privacy Control ("GPC") for sale and targeted-advertising categories. We do not sell personal information or use targeted advertising cookies.
6. Third-Party Cookies
Some cookies may be set by third parties acting as our service providers (for example, self-hosted analytics infrastructure). We have agreements with such providers limiting their use of data to service delivery on our behalf.
7. Managing Cookies
- Use our cookie notice banner to acknowledge cookie use; you may reopen it via the "Cookie preferences" link in the page footer.
- Browser settings allow you to block or delete cookies; see aboutcookies.org for instructions.
- Blocking strictly necessary cookies will prevent Partner Portal authentication and dispatch monitoring access.
8. Changes and Contact
We may update this policy as our platform evolves. The "Last updated" date will reflect any change.
Critical Energy, Inc.222 South Main Street, Suite 500
Salt Lake City, UT 84101
Email: [email protected]